Sales Associate

4 weeks ago


Philadelphia, Pennsylvania, United States The Lovesac Company Full time
Job Overview

We are seeking a highly motivated and customer-focused Sales Associate to join our team at The Lovesac Company. As a Sales Associate, you will be responsible for providing exceptional customer service, meeting sales goals, and maintaining a positive and engaging store environment.

Key Responsibilities
  • Provide outstanding customer service, ensuring a personalized and memorable shopping experience for each customer.
  • Meet or exceed sales goals, utilizing the Lovesac proprietary selling process to identify customer needs and provide solutions.
  • Maintain a thorough knowledge of the entire product line, including features, benefits, and promotions.
  • Offer additional financing options to customers, including Lovesac credit card and secondary financing programs.
  • Participate in promotional campaigns, including product placement and marketing updates, to drive sales and engagement.
  • Collaborate with store management to resolve customer service issues and enhance overall customer experience.
  • Maintain inventory integrity, accuracy, and safety, protecting company assets at all times.
Requirements and Qualifications
  • Minimum of 1-2 years of related sales experience.
  • Results-driven and able to meet or exceed KPIs and goals.
  • Proven time management skills and ability to adapt to a changing business environment.
  • Superior communication skills, including verbal, written, and interpersonal skills.
  • Demonstrates strong analytical, mathematical, and problem-solving skills.
  • Maintains the highest level of customer service, creating solutions and experiences that drive business results and engagement with the brand.
  • Proficiency in Microsoft Office: Word, Excel & PowerPoint.
  • Ability to work collaboratively with fellow employees, treating all clients, both internal and external, with dignity and respect at all times.
What We Offer
  • Flexible hours and paid time off.
  • Paid holidays and holiday pay.
  • Sales incentive programs and 401K matching contribution.
  • Health plan discount and employee assistance program.
  • Financial wellness tools and associate discounts.
  • Pet insurance and opportunities for professional growth and development.

The Lovesac Company is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information, or any other characteristic protected by applicable law.


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