Customer Service Representative
4 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at Park National Bank. As a key member of our Customer Care Center, you will be responsible for providing exceptional customer service and support to our clients.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Provide support for electronic banking products and services
- Resolve customer issues and concerns in a professional and timely manner
- Complete account maintenance and research tasks
- Cross-sell Bank services and support
Requirements
- High school diploma or equivalent required
- College coursework in business or related field preferred
- Some retail bank experience or general customer service experience preferred
Work Environment
- Full-time, hourly position
- 37.5-40 hours per week
- Shifts range from 7a-7p Monday through Saturday
Equal Opportunity Employer
Park National Bank is an equal opportunity employer and welcomes applications from diverse candidates.
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