Retail Key Carrier Supervisor

1 week ago


Stockton, California, United States HomeGoods Full time
About the Role

We are seeking a highly skilled and motivated Key Carrier to join our team at HomeGoods Store 0344. As a Key Carrier, you will play a critical role in maintaining the overall success of the store, ensuring that our customers receive exceptional service and that our operations run smoothly.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Store Operations: Maintain accurate Associate coverage in service areas, ensuring a positive customer experience. Ensure that all operational procedures are executed according to company guidelines.
  • Leadership: Act as Manager on Duty, adhering to company policy and procedure. Provide feedback, recognition, and coaching to Associates to increase effectiveness.
  • Teamwork: Work effectively with peers and supervisors to achieve store goals and objectives.
  • Problem Solving: Respond appropriately to changes in direction or unexpected situations, exercising discretion regarding customer service policies to satisfy customers.
Requirements
  • Availability: Able to work a flexible schedule, including nights and weekends.
  • Leadership Experience: 6 months leadership experience in a retail environment.
  • Communication Skills: Superior communication and organizational skills with attention to detail.
  • Problem Solving Skills: Proven problem-solving skills and ability to act quickly under challenging circumstances.
What We Offer

As a Key Carrier at HomeGoods, you will enjoy a competitive starting pay range of $18.00 to $18.50 per hour. You will also be eligible for a range of benefits, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive and supportive work environment where everyone can thrive.



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