Senior Trust Officer
4 weeks ago
We are seeking a highly skilled and experienced Senior Trust Officer to join our team at Wilmington Trust. As a Senior Trust Officer, you will be responsible for the administration and fiduciary management of complex trust relationships within client relationships.
Key Responsibilities- Administer and oversee complex trust relationships within an assigned book of client trust accounts, exercising fiduciary discretion and sound judgment.
- Serve as the primary point of contact for clients on trust account relationships, communicating regularly and providing overall trust administration management for complex trust relationships.
- Assess and manage risk, exercise fiduciary discretion, and adhere to policies and procedures related to account administrative activities.
- Develop and implement trust solutions to meet wealth client needs, anticipating and identifying opportunities to create new relationships and expand existing ones.
- Provide superior client service and develop deep relationships with clients to best administer their trust accounts, generate solutions, and meet distribution needs.
- Communicate regularly with the client team to ensure awareness of trust matters concerning clients.
- Manage the new account opening process, reviewing critical forms and documents, and ensuring proper trust funding, account opening, and fee agreements.
- Play a key role in overall client satisfaction and retention through cultivating strong working relationships with clients and their advisors.
- Maintain comprehensive knowledge of Bank resources, including market leadership, tax liaison team, Legal and Compliance, to ensure timely delivery of quality service and expand client relationships.
- Support market efforts to develop new trust business, participate in client presentations, and serve as a subject matter expert on trust administration.
- Serve as a fiduciary resource to Wealth Advisors and other internal partners.
- Support the goals and objectives of the wealth practice and regional leadership by serving as a mentor and role model for less experienced staff.
- Understand and maintain current knowledge of regulatory requirements and Federal and state law concerning trust and estates, as well as industry standards and practices.
- Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite.
- Promote an environment that supports diversity and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Bachelor's degree and a minimum of 7 years' experience administering fiduciary accounts or related legal/business experience in the financial services industry, including technical trust and planning experience.
- Strong verbal and written communication skills.
- Strong presentation skills.
- Strong planning skills.
- Strong organizational skills.
- Strong customer focus.
- Thorough knowledge of fiduciary business, including decisioning experience in complex fiduciary matters.
- Experience attracting, expanding, and retaining client relationships, including building a significant level of trust with clients.
- Good investment knowledge of asset allocation strategies.
- Proficiency with personal computers.
- Experience maintaining a high level of integrity and professionalism.
- Juris Doctor (JD) or Master's degree.
- Minimum of 10 years' experience administering fiduciary accounts or related legal/business experience in the financial services industry, including technical trust and planning experience.
- CTFA (Certified Trust and Financial Advisor) certification.
- Strong interpersonal skills.
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