Airport Operations Manager
13 hours ago
IK Hofmann USA is seeking an experienced Airport Operations Manager to join our team at JFK Airport. As a key member of our operations team, you will be responsible for the gastronomic management of our 3 Lufthansa Lounges.
Key Responsibilities:- Manage operations and coordinate all activities in the sub-areas (hospitality, culinary, infrastructure).
- Ensure smooth operations through precise coordination of all sub-areas and staff.
- Monitor and improve daily operational processes.
- Ensure compliance with F&B standards and hygiene regulations.
- Assist in adherence to occupational safety, fire protection regulations, and first aid measures.
- Act as the first point of contact for our client at the airport.
- Create a strong relationship through regular and open communication.
- Manage all operational cost factors, including material use, purchasing, and staff.
- Precise budget monitoring to ensure all financial resources are efficiently utilized.
- Ensure effective operations through needs-based personnel planning.
- Represent and enforce operational interests by initiating and leading negotiations with service providers and suppliers.
- Advising management on operational process matters.
- Ensure compliance with audit, hygiene, quality, aviation security, and occupational safety regulations.
- Manage all projects related to the new construction or renovation of lounges in close coordination with involved partners.
- Coordinate technical installations in lounges, as well as interface management with other involved companies and clients.
- Selection and hiring of new employees, conducting employee evaluations, and initiating staff development measures for subordinate employees.
- Setting and monitoring department goals in collaboration with subordinate employees.
- Leading employees through recognition and acceptance to achieve operational requirements.
- Participating in employee evaluations and, if necessary, initiating disciplinary measures.
- Completed business and/or gastronomic training.
- Several years of experience in managing gastronomic operations / as an F&B Director (e.g., restaurant, hotel, system catering).
- Customer-oriented work and strong communication skills.
- In-depth knowledge of business contexts.
- Experience in leading and motivating larger teams.
- Experience in cost management & budget administration.
- Structured working method and high organizational skills.
- Experience in project management and confident use of MS Office applications.
Work near others. They often share the same workspace.
Occasionally work in extremely bright or dim lighting conditions.
Exposure to stoves, ovens, microwaves and sharp cooking tools like knives and scissors, so skill and caution are important.
Hours: 24/7 Operation hours may vary based on operational needs.
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