Administrative Support Associate Rusk Outpatient

1 week ago


New York, New York, United States NYU Langone Full time
Job Summary:

We are seeking a highly skilled Secretary II Per Diem to join our team at NYU Langone Health.

About the Role:

The successful candidate will provide basic support services for Rusk scheduling operations, ensuring efficient and effective communication with patients, physicians, and staff. This role requires strong organizational, interpersonal, and communication skills, as well as the ability to maintain confidentiality and handle sensitive information.

Key Responsibilities:
  • Greet and screen telephone calls in a professional manner, handling calls or directing callers to appropriate personnel.
  • Refer patients who require insurance coverage or financial counseling to the Business Associate, based on established criteria.
  • Answer patient questions to ensure understanding and satisfaction, maintaining confidentiality when necessary.
  • Follow up with patients and/or their representatives, physician offices, etc., to gather missing data and materials for transcription purposes.
  • Screen and transcribe incoming external referrals for scheduling in EPIC.
  • Perform other duties as assigned.
Requirements:

To qualify, candidates must possess a High School diploma and three years of relevant medical clerical experience, with knowledge of medical terminology and computer literacy preferred. Excellent keyboarding skills, organizational abilities, and communication skills are also essential.

Benefits:

NYU Langone Health offers a competitive salary range of $30.07 per hour, commensurate with experience, education, and hospital need. The health system provides a comprehensive benefits package, including medical, dental, and vision coverage, retirement savings plans, paid time off, and opportunities for professional growth and development.

About NYU Langone Health:

NYU Langone Health is a world-class, patient-centered, integrated academic medical center, renowned for its excellence in clinical care, research, and education. As an equal opportunity employer, we strive to create a diverse and inclusive work environment, where talented individuals can thrive and contribute to the delivery of exceptional patient care.


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