IT Strategy Leader
4 days ago
We are seeking a seasoned IT professional to serve as our Technical Services Director at Talent Strap. This role requires strong technical expertise, strategic thinking, and leadership skills.
The ideal candidate will have experience in managing technical teams, overseeing recruitment processes, and delivering high-quality training programs. They should also have a deep understanding of the IT staffing industry and be able to communicate complex technical concepts effectively to both technical and non-technical stakeholders.
Key Responsibilities:
- Strategic Leadership: Define and execute the technical vision and strategy to align with company goals and industry trends, ensuring competitive positioning in the IT staffing market.
- Team Management: Lead and mentor a team of technical recruiters, consultants, and support staff, fostering a culture of collaboration, continuous learning, and performance excellence.
- Training Delivery: Oversee trainings being administered across various technology stacks; review content in a timely manner and work with subject matter experts to ensure training content is in alignment with market need/demand.
- Recruitment Strategy: Oversee technical recruitment processes, ensuring high-quality talent acquisition that meets client requirements. Collaborate with recruitment teams to identify and attract top IT talent.
- Project Oversight: Manage end-to-end delivery of client projects, ensuring timely and successful implementation of technical solutions, resolving escalated issues, and optimizing processes for efficiency and quality.
- Technical Innovation: Identify and implement emerging technologies that can enhance client offerings and improve operational efficiencies, leading initiatives for digital transformation and process automation.
- Performance Monitoring: Track KPIs and analyze performance metrics to drive improvements in service delivery and client satisfaction, reporting on technical performance and project outcomes to executive leadership.
- Client Engagement: Build and maintain strong relationships with clients, understanding their technology needs and recommending effective solutions, acting as a technical advisor to clients and internal teams.
- Compliance and Risk Management: Ensure all technical processes comply with industry standards and regulations, managing risks effectively to safeguard data security and privacy.
Required Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field; Master's degree preferred.
- 8+ years of experience in IT, with a focus on staffing, consulting, or technical service delivery.
- Proven experience in leadership roles, with a successful track record of managing and developing technical teams.
- Strong understanding of IT staffing processes, technical recruitment, and client relationship management.
- Excellent knowledge of project management methodologies and tools (e.g., Agile, Scrum).
- Ability to communicate complex technical concepts effectively to both technical and non-technical stakeholders.
- Strong analytical and problem-solving skills with a strategic mindset.
- Familiarity with technologies relevant to staffing operations, such as ATS, CRM, and HR software.
Estimated Salary: $120,000 - $180,000 per year, depending on experience and qualifications.
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