Collection Specialist

7 days ago


Phoenix, Arizona, United States Moore Law Group Full time
Job Description

We are seeking an experienced Collector III to join our team at the Moore Law Group. The successful candidate will have a proven track record of delivering excellent customer service and meeting or exceeding monthly collection goals.

The ideal candidate will have 1-2 years of experience in debt settlement collections, law firm experience, or 3 years of sales experience. They should also possess a strong attention to detail, ability to work in a fast-paced environment, and proficiency with database software and MS Office Suite.

A valid High School Diploma or equivalent is required for this position. Strong negotiation, communication, and sales skills are essential for success in this role. The ability to understand client guidelines and adhere to them is also crucial.

Sedentary work with repetitive motion is expected, along with close visual acuity to perform activities such as viewing a computer terminal, reading, typing, and analyzing data. Work is performed in an office environment, and reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

This job description outlines the primary responsibilities and requirements for the Collector III role. The Moore Law Group provides equal employment opportunities to all employees and applicants for employment, and we prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

The estimated salary for this position is $55,000 - $65,000 per year, depending on experience. This compensation package includes a competitive salary, comprehensive benefits, and opportunities for career growth and development.

  • Promote a positive customer service experience through effective communication with consumers, attorneys, and other parties.
  • Accurately document account specifics to ensure factual data is tied to each specific account on each collection call.
  • Comply with all client specifics in connection with each collection call.
  • Take personal responsibility to comply with all state and federal laws and regulations and all client and company policies and procedures.
  • Determine appropriate methods for collecting accounting when direct payment efforts are exhausted.


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