Director of Project Management Office
3 weeks ago
Job Summary
Zelis Healthcare is seeking a highly skilled Director of Project Management Office to lead our project management efforts and drive business growth. As a key member of our team, you will be responsible for providing product management throughout the product development and release lifecycle, leveraging customer feedback and evaluating KPIs to prioritize and deliver products that drive aggressive growth.
Key Responsibilities
- Provide product management throughout the product development and release lifecycle
- Leverage customer feedback and evaluate KPIs to prioritize and deliver products
- Work closely with engineering, sales, account management, marketing, client services, finance, treasury, accounting, and learning & development teams
- Ensure team prepares tasks with clear and complete business requirements
- Manage project risk with alternative plans as required
- Directly and indirectly work with the learning and development team to help them incorporate new features in long-term training
- Coordinate retrospectives at pre-established intervals
Requirements
- Experience in Payments/banking/fintech industry including detailed understanding of money movement in all forms and various channels between financial institutions
- Experience in healthcare industry is a plus, including detailed understanding of healthcare claims and enrollment data and how it translates to produce client materials, both printed and electronic
- Strong strategic thinker who is able to understand the organizational goals and can use technology, project management, and PMO leadership experience to accomplish these goals
- Experience leading mission-critical programs that involve significant business change and organizational transformation
- Experience with developing, implementing, and monitoring process improvement initiatives, project management frameworks, and methodologies
About Zelis Healthcare
Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. Our platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs, and self-insured employers, and millions of healthcare providers and consumers.
Commitment to Diversity, Equity, Inclusion, and Belonging
Zelis is committed to diversity, equity, inclusion, and belonging in all aspects of our operations. We champion diversity and create an environment where people can bring their authentic and best selves to work. We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position.
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