Front Office Specialist

7 days ago

Wooster, Ohio, United States Bloomington Medical Services Full time

Job Title: Front Office Specialist

About the Role

This position requires a highly organized and customer-focused individual who can maintain a fast-paced office environment while providing exceptional patient care.

Key Responsibilities:
  • Greet patients and visitors, answer phone calls, and respond to messages in a timely manner.
  • Manage front desk operations, including scheduling appointments, handling patient intake, and processing payments.
  • Use practice management software to update patient records, schedule appointments, and send reminders.
  • Collaborate with healthcare professionals to ensure seamless patient care and efficient workflow.
  • Stay up-to-date on industry developments and best practices to improve patient satisfaction and outcomes.
  • Develop strong relationships with patients, families, and community stakeholders to promote a positive image of the practice.
  • Ensure accurate and timely completion of administrative tasks, including paperwork, reporting, and record-keeping.
  • Participate in ongoing training and professional development to enhance knowledge and skills.

Estimated Salary: $45,000 - $60,000 per year

Requirements
  • High School Diploma or equivalent required; Associate's degree in a related field preferred.
  • 1-2 years of medical office experience desired.
  • Excellent communication, organizational, and problem-solving skills.
  • Able to work effectively in a fast-paced environment with multiple priorities and deadlines.
  • Proficient in electronic health records (EHRs) and practice management software.

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