Front Desk Agent
4 weeks ago
We are seeking a skilled Front Desk Agent to provide exceptional customer service and support to our guests at the Fairfield Inn & Suites by Marriott Buffalo Airport.
The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment.
Responsibilities include:
- Greeting guests and processing check-in/check-out procedures
- Handling cash, credit card information, and goods
- Providing information about hotel services and amenities
- Taking reservations and updating the hotel management system
Requirements:
- Customer service experience in a hotel setting
- Marriott experience is a plus
- High school diploma or equivalent
- Computer knowledge, including intranet and property management system
We offer a competitive salary, paid weekly, and a range of benefits, including medical, dental, and vision insurance, 401(k) retirement plan, and tuition reimbursement.
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