Guitar Craftsman and Customer Experience Specialist
7 days ago
Guitar Center is a leading music retailer that aims to create inclusive environments where customers can find their own individual sound. We believe in developing and nurturing lifelong musicians, making a difference in the world by enabling musicians and non-musicians alike to experience the joy of creating music.
As a Repair Tech (Guitar), you will be responsible for providing high-quality maintenance and repair services on customer-owned instruments and assisting in the maintenance of specific store inventory. Your goal will be to continually build and increase business through exceptional customer experience and quality work.
Job Responsibilities- Interact with customers to ensure a positive experience
- Service customer-owned instruments with craftsmanship
- Maintain store-owned gear as requested
- Complete warranty repair work
- Perform additional duties as assigned
We are seeking a skilled individual with a strong understanding of repairing guitars. Preferred candidates will have foundational product knowledge on Guitar Center products.
BenefitsGuitar Center offers robust benefits and perks, including:
- Medical, Dental, and Vision coverage
- 401K plan with company match
- Mental health support
- Paid sick/holiday/vacation time
- Employee discount program
- Tuition reimbursement options
We offer a unique opportunity for employees who are musicians to take gig leave and share their music with the world. Our commitment to creating inclusive environments and fostering a culture of creativity makes us an ideal place to grow your career.
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