Guitar Craftsman and Customer Experience Specialist

7 days ago


Seabrook, Texas, United States Guitar Center Full time
About Guitar Center

Guitar Center is a leading music retailer that aims to create inclusive environments where customers can find their own individual sound. We believe in developing and nurturing lifelong musicians, making a difference in the world by enabling musicians and non-musicians alike to experience the joy of creating music.

As a Repair Tech (Guitar), you will be responsible for providing high-quality maintenance and repair services on customer-owned instruments and assisting in the maintenance of specific store inventory. Your goal will be to continually build and increase business through exceptional customer experience and quality work.

Job Responsibilities
  • Interact with customers to ensure a positive experience
  • Service customer-owned instruments with craftsmanship
  • Maintain store-owned gear as requested
  • Complete warranty repair work
  • Perform additional duties as assigned
Requirements

We are seeking a skilled individual with a strong understanding of repairing guitars. Preferred candidates will have foundational product knowledge on Guitar Center products.

Benefits

Guitar Center offers robust benefits and perks, including:

  • Medical, Dental, and Vision coverage
  • 401K plan with company match
  • Mental health support
  • Paid sick/holiday/vacation time
  • Employee discount program
  • Tuition reimbursement options
Why Choose Guitar Center?

We offer a unique opportunity for employees who are musicians to take gig leave and share their music with the world. Our commitment to creating inclusive environments and fostering a culture of creativity makes us an ideal place to grow your career.


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