Customer Experience Specialist

6 days ago


Denver, Colorado, United States Capital One Careers Full time
Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Café Ambassador at Capital One Careers in Denver, Colorado.

Salary & Benefits

The estimated annual salary for this role in Colorado is $52,624. As a full-time employee, you will receive a comprehensive benefits package that includes health, financial, and other benefits to support your well-being.

About the Role

This is an exceptional opportunity to deliver outstanding customer experiences and promote our brand values by creating an inclusive environment where all customers feel welcome.

Key Responsibilities
  • Become the face of our café experience and bring our brand to life through proactive engagement with customers and the community.
  • Showcase our services and products while having conversations about customers' financial journeys.
  • Guide customers through goal setting by meeting them where they are and advocating for better financial literacy using Capital One resources.
Requirements
  • A high school diploma or equivalent certification is required.
  • At least 1 year of retail, sales, or customer service experience is preferred.
  • Associate's degree and/or proficiency in G-Suite are also desirable.
Your Success Story

As a successful Café Ambassador, you will be rewarded with opportunities for growth and development, as well as a chance to make a real impact on our customers' lives.



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