Support Office Coordinator

7 days ago


Detroit, Michigan, United States Wayne RESA Full time
Job Summary

The Administrative Assistant provides essential support to the school administration, ensuring a smooth and efficient office environment. This role requires strong organizational skills, excellent communication abilities, and a keen attention to detail.

Key Responsibilities:
  • Answering telephone calls and addressing caller inquiries and concerns.
  • Transferring calls to the appropriate individual or department as needed.
  • Mailing student report cards, school brochures, and other necessary documents.
  • Welcome visitors to the school and providing directions around the building as required.
  • Typing up and contributing to the school bulletin or newsletter.
  • Assisting in designing and drawing up promotional and informational materials for parents.
  • Providing students with tardy slips.
  • Maintaining records of student absences.
  • Accepting and processing school lunch payments.
  • Sorting and distributing mail delivered to the school office.
  • Contacting parents in the event of student illness or behavioral issues.
  • Maintaining student records and files.
  • Using computer databases or filing systems to update records as necessary.
  • Leading and/or assisting with the submission of state-mandated student account reports.
  • Ensuring all staff are properly added to Timeclock and can clock in and out without assistance within two days of beginning employment.
  • Managing and updating the school calendar.
  • Providing administrative support to the principal or other upper-level administrators as needed.
  • Taking dictation and transcribing documents.
  • Attending office meetings and taking minutes.
  • Distributing paychecks to school staff.

Requirements:
  • Demonstrating strong interpersonal skills.
  • Maintaining a professional and friendly demeanor.
  • Possessing excellent organizational skills.
  • Being capable of managing time efficiently.
  • Demonstrating the ability to multi-task effectively.
  • Working well with various students, administrators, and parents.
  • Exhibiting the ability to remain polite and calm when dealing with troublesome students or frustrated parents.
  • Possessing basic computer skills and knowledge of word processing programs.
  • Demonstrating the ability to think creatively.
  • Demonstrating strong writing and editing abilities.
  • Possessing excellent telephone etiquette.
  • Communicating clearly and effectively.
  • Being capable of handling confidential student records responsibly.
  • Demonstrating familiarity with basic office equipment such as multi-line phones, fax machines, and scanners.

Qualifications:
  • Must work well with the public.
  • Must have experience with Microsoft Word and Excel.
  • Satisfactory completion of oral and written interviews.
  • Criminal records clearance.

Work Environment:
This is a full-time position that offers an annual salary of $30,000 and benefits including 401(k), dental insurance, employee assistance program, health insurance, and paid time off.

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