Communication Operations Coordinator
1 day ago
Overview of the Role
This Telecommunications Operator position plays a vital role in ensuring the smooth operation of our communication systems. The successful candidate will possess excellent customer service skills, strong communication abilities, and a calm demeanor under pressure.
Key Responsibilities
- Answering and connecting incoming calls to the requested areas
- Transferring clinical and support staff calls to desired destinations
- Obtaining additional and/or relevant information from callers
Requirements
- High School Diploma or equivalent
- 2 years of experience in a customer service, retail, or other fast-paced business environment
- Prior call center experience preferred
Compensation
The estimated salary for this position ranges from $18.90 to $28.57 per hour, with competitive differentials rates including $4.50 - Evenings, $8.00 - Nights, and $4.75 - Weekends. We also offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for growth and development.
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