Senior Business Solutions Analyst

1 week ago


Grand Rapids, Michigan, United States Paradigm Information Services, Inc. Full time
About the Role

Paradigm Information Services, Inc. is seeking a seasoned Senior Business Solutions Analyst to support our client, a global retail leader. This exciting opportunity involves bridging business needs and technical solutions, ensuring project success and process improvements in an Agile environment.

Responsibilities
  • Collaborate with stakeholders to define business objectives and translate them into detailed requirements.
  • Analyze current workflows, identify areas for improvement, and create process maps to document and enhance business processes.
  • Partner with technical teams to establish system specifications and acceptance criteria.
  • Develop clear documentation, including user stories, process flows, and use cases.
  • Work closely with product managers, engineers, and leadership teams to develop effective solutions.
  • Use data insights to drive business decisions and identify areas for improvement.
  • Support User Acceptance Testing (UAT) to validate solutions meet business needs.
Requirements

We are looking for a highly skilled candidate with 5–10+ years of experience in business analysis. Familiarity with tools such as SQL, Jira, and Azure DevOps (ADO) is preferred. Experience working in Agile frameworks (Scrum or Kanban) and in Retail, Finance, IT, or Infrastructure sectors is highly desirable.

What We Offer

A competitive salary range of $90,000 - $120,000 per year, depending on experience. Medical, dental, vision, life, 401K, and PTO benefits package.



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