Service Representative for Specialty Coffee Beverages

5 days ago


Fort Worth, Texas, United States PJ's Coffee Fort Worth Full time

Overview:

PJ's Coffee Fort Worth is a renowned specialty coffee brand seeking a skilled Service Representative to join our team. As a Barista, you will be responsible for delivering exceptional customer experiences and ensuring the highest quality of beverages and food items.

Estimated Salary: $35,000 - $45,000 per year

About the Job:

We are looking for an individual who embodies impeccable customer service qualities, product knowledge, and education. The successful candidate will be responsible for developing a positive environment for customers and fellow staff members, while providing consistently fast, efficient, and friendly service.

Responsibilities:

  • Customer Experience: Present a positive image of PJ's customers and coworkers, proactively suggest new beverages and enhancements to improve customer experience, and ensure excellent customer service as it pertains to store operations and physical upkeep.
  • Operations: Prepare all beverages and food to meet PJ's Coffee specifications, follow cash handling procedures accurately, maintain daily shift checklists and par levels, and enforce company policies and safety rules.
  • Training and Development: Attend training sessions designed to increase coffee knowledge and work skills, and apply that knowledge to operations.

Requirements:

  • Barista Experience: While not required, previous experience in a barista role is preferred. We offer comprehensive training to ensure success in this position.
  • Outgoing Personality: Possess an outgoing and engaging personality, with exceptional communication and relationship-building skills.
  • Multi-Tasking Ability: Demonstrate the ability to multi-task and work in a fast-paced, team environment.


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