Executive Front Office Director
4 days ago
We are a leading hospitality company with a rich history of delivering exceptional experiences to our guests. Our team is passionate about creating memorable moments that exceed our guests' expectations.
SalaryThe estimated salary for this position is $123,500 annually, in addition to comprehensive benefits and incentives.
About the RoleJob SummaryThe Executive Front Office Director plays a critical role in ensuring the smooth operation of our front office functions, including guest arrival and departure procedures, room assignments, and other related services.
Key Responsibilities- Lead and manage a team of front office staff to deliver exceptional guest service and ensure seamless operations.
- Develop and implement strategies to improve guest satisfaction and retention.
- Monitor and analyze key performance indicators to drive business growth and profitability.
- Maintain open communication channels with department heads and other stakeholders to ensure alignment and collaboration.
- Bachelor's degree in Hospitality Management or a related field.
- Minimum 5 years of experience in front office management, preferably in a luxury hotel environment.
- Proven track record of driving business growth and improving guest satisfaction.
- Excellent leadership and communication skills.
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. As a member of our team, you will have access to:
- A comprehensive health insurance plan.
- A 401(k) plan with company match.
- Tuition assistance and professional development opportunities.
- A generous paid time off policy.
- And more
We are Marriott International Inc., a global hospitality leader with a portfolio of over 7,000 properties across 131 countries. Our mission is to provide exceptional experiences to our guests, while fostering a culture of inclusivity and respect among our employees. If you're passionate about delivering outstanding service and joining a dynamic team, we encourage you to apply for this exciting opportunity
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