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Diagnostic Imaging Equipment Specialist

4 weeks ago

Dallas, Texas, United States Canon USA & Affiliates Full time
Job Summary

Canon Medical Systems USA, Inc. is seeking a highly skilled Diagnostic Imaging Equipment Specialist to join our team. As a Field Service Technician, you will be responsible for installing, maintaining, and servicing medical imaging equipment within multiple product lines. Your expertise will be essential in providing high-level support to customers and field service operations, demonstrating a high degree of professionalism.

Key Responsibilities
  • Install medical imaging equipment effectively and efficiently.
  • Perform PM inspections per equipment specifications and standards.
  • Prepare work orders, parts orders, part returns, mileage logs, expense forms, time sheets, and other administrative paperwork.
  • Maintain all assigned assets per company P&P.
  • Improve personal productivity by enhancing product knowledge through formal and on-the-job training.
  • Service and periodic maintenance of diagnostic imaging equipment on multiple products in one modality.
  • Answer technical and applications questions.
  • Capable of installing multiple products in one modality.
  • Maintain excellent customer relations.
  • Maintain accurate and complete documentation.
  • Perform and document FDA and SPD testing on assigned products.
  • Keep current with latest technical developments in multiple product lines.
  • Support field service operations with technical knowledge on multiple product lines.
  • Install and maintain equipment in multiple product lines.
  • Demonstrate expertise in multiple products in one modality.
  • Develop a higher level of troubleshooting and analytical skills.
  • Personal contacts involve frequent contact with management presenting information or recommendations. Outside requests for non-routine information requiring tact/judgment are handled.
  • Plans own workload.
  • Occasionally supervised; activities are governed by general organizational rules and procedures; much autonomy within established time frames.
  • Work on diversified tasks that involve a range of complex but standardized procedures. Semi-routine duties may involve solving frequent problems within standards or procedures.
  • Position duties involve making frequent decisions and frequent recommendations.
  • Develop service-selling skills.

Requirements

  • Proven ability in developing and maintaining effective internal and external working relationships.
  • 2 Year / Associate's Degree in Electronics technology or equivalent work experience in lieu of degree.
  • 2 years Advanced electronics experience.
  • 3 years Field service experience.