Customer Service Representative

5 days ago


Stafford, Texas, United States Signarama Stafford, TX Full time
Job Overview

We are seeking a highly organized and customer-focused individual to join our team as a Sales Support Specialist at Signarama in Stafford, TX.

Estimated Salary

$45,000 - $60,000 per year, depending on experience.

Key Responsibilities
  • Customer Engagement: Greet customers and direct them to the proper team member(s). Follow up with customers regarding estimates, items needed for their order or permitting, scheduling, and more to ensure project continuity.
  • Sales Support: Assist in preparing work orders with precision, securing necessary down payments, and finalizing payments upon project completion. Update work orders, order materials/items, and manage permitting and scheduling.
  • Relationship Management: Maintain strong relationships with vendors and the production team to ensure clarity and quality in all orders.
  • Operational Excellence: Assist in store operations, handle administrative tasks like reporting and invoicing efficiently, and maintain a clean and professional store appearance.
Professional Growth Opportunities
  • Gain valuable experience in customer relationship management and in-house marketing in a globally recognized brand.
Benefits and Qualifications
  • Competitive salary and opportunities for professional growth
  • Strong proficiency in computer operations, including Windows Office and POS systems
  • Excellent command of the English language with strong spelling, grammar, and proofreading skills
  • Understanding of basic sales and telemarketing principles
  • Exceptional communication and customer service skills
  • Ability to stand for extended periods and manage frequent computer use


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