Administrative Assistant

2 days ago


Austin, Texas, United States LifeWorks Austin Full time

Job Summary

LifeWorks Austin is seeking a highly organized and detail-oriented Front Desk Administrative Assistant to support the day-to-day operations of our East Office. As a key member of our team, you will be responsible for managing client flow, communicating with staff and clients, and ensuring the smooth operation of our office.

Key Responsibilities

  • Answer and assess incoming calls for crisis and/or program service requests
  • Deliver exceptional customer service skills when greeting and assisting clients and visitors
  • Verify and create database records
  • Maintain check-in and check-out process for programs with scheduled client appointments
  • Perform daily data entry into external state database to maintain compliance with program contract requirements
  • Receive and post payments to client records
  • Maintain and archive digital and hardcopy client service files
  • Sort and distribute incoming LifeWorks mail
  • Review and confirm end of shift payment transactions
  • Follow open and closing procedures as scheduled
  • Attend weekly shift check-in meetings

Requirements

  • High school diploma or equivalent
  • 2 years of related administrative experience
  • Bilingual in Spanish
  • Proficient in Microsoft Office, including Excel, Word, Outlook, and SharePoint

Benefits

LifeWorks Austin offers a competitive rate and benefits package, including 3 health insurance options, dental, vision, a 403(b) retirement plan with company match, and more.



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