Administrative Assistant
2 days ago
Job Summary
LifeWorks Austin is seeking a highly organized and detail-oriented Front Desk Administrative Assistant to support the day-to-day operations of our East Office. As a key member of our team, you will be responsible for managing client flow, communicating with staff and clients, and ensuring the smooth operation of our office.
Key Responsibilities
- Answer and assess incoming calls for crisis and/or program service requests
- Deliver exceptional customer service skills when greeting and assisting clients and visitors
- Verify and create database records
- Maintain check-in and check-out process for programs with scheduled client appointments
- Perform daily data entry into external state database to maintain compliance with program contract requirements
- Receive and post payments to client records
- Maintain and archive digital and hardcopy client service files
- Sort and distribute incoming LifeWorks mail
- Review and confirm end of shift payment transactions
- Follow open and closing procedures as scheduled
- Attend weekly shift check-in meetings
Requirements
- High school diploma or equivalent
- 2 years of related administrative experience
- Bilingual in Spanish
- Proficient in Microsoft Office, including Excel, Word, Outlook, and SharePoint
Benefits
LifeWorks Austin offers a competitive rate and benefits package, including 3 health insurance options, dental, vision, a 403(b) retirement plan with company match, and more.
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