Heavy Duty Parts Inventory Specialist
4 weeks ago
We are seeking a highly skilled and motivated Heavy Duty Parts Inventory Specialist to join our NAPA Integrated Business Solutions (IBS) Division. As a key member of our team, you will be responsible for managing parts and inventory for one of our NAPA customers/partners in Aviation (ground support equipment), transportation, dealerships & auto repair, commercial, city and government vehicles and school districts (buses).
Key Responsibilities- Providing an outstanding and high level of customer service with our partner and customer
- Managing parts and inventory for one of our NAPA customers/partners
- Working in unison with the IBS Site Manager and team to ensure all daily/weekly/monthly reconciliation items are handled per policy and procedure guide
- Addressing customer sales/service questions and problems quickly
- Shifting into a high gear and bringing a high energy to our NAPA parts counter at our IBS location
- Helping team members when working with customers or finding auto parts
- Navigating computer and paper catalog systems
- Working towards continuous improvement with our on-site parts store relationship - processes and procedures
- Lifting merchandise up to 60 lbs.
- Inspecting, protecting and maintaining company assets, merchandise, vehicles, building and people
- Background in Automotive Parts/Repair
- Passion for customer care, relationship management, and going out of your way to take care of customers
- Automotive Aftermarket/Parts/Light & Heavy Duty/Diesel/Aftermarket
- Experience with inventory protection, asset management and cataloging
- Demonstrated leadership in the automotive after-market service industry, fleet services, government contracts, dealerships, or retail establishments
- Possess personal drive, self-motivation and ability to not only identify issues, but finding immediate solutions for customer
- Capable of operating point-of-sale system, cataloging and customer fleet management software
- Possess analytical/problem solving skills and a non-stop drive for solving customer issues and coming up with solutions
- Thrive in a super-fast paced environment
- Welcome "being the go-to person"
- High School Diploma, GED
- Flexibility in schedule including evenings, weekends and holidays
- Valid Driver's License
- Awesome people and brand
- Competitive Pay
- Outstanding health benefits and 401K
- Stable company. Fortune 200 with a "family" feel
- A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same
- Great training, and ongoing development with support from multiple leaders/your team
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