Cash Application Specialist for Logistics Industry

5 days ago


Charlotte, North Carolina, United States Insight Global Full time
Job Overview

Insight Global is seeking a highly motivated and communicative individual to work with one of our large logistics companies.

Daily Responsibilities:

  • Review customer accounts and send out statements.
  • Manage and resolve outstanding invoices, as well as delinquent accounts by negotiating payment terms, reconciling accounts, and providing recommendations for write-offs and adjustments.
  • Audit aging reports and track/initiate collections, resolve payment discrepancies, and collect overdue balances.
  • Recommend account management strategies to leadership and ensure billing accuracy by correcting disputed invoices, reporting deficiencies, and implementing improvements.
  • Maintain contact with customers in the AR system, process customer refunds, cash application offsets, and write-off requests, and provide documentation of all collection activities.

Key Requirements:

  • Strong Excel experience using v-lookups and pivot tables, prior experience doing reconciliation, and experience with commercial accounts receivables, cash application, or billing.
  • Excellent written and verbal communication skills, problem-solving and analytical mindset, and ability to learn and become proficient in new software programs.
  • Nice-to-have skills include knowledge or experience in freight, logistics, or transportation, bachelor's degree, military experience, or equivalent experience, bilingual abilities, and the capacity to teach others when needed.

Benefits and Perks:

$21.63/hour salary. After an initial training period of three months, you will have the opportunity to work remotely one day per week.



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