Eye Care Patient Services Coordinator
4 days ago
The Patient Services Coordinator is responsible for delivering exceptional patient experiences in our eye care practice. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities:
• Welcome and communicate with patients, ensuring a smooth and seamless experience
• Coordinate patient scheduling, confirm appointments, and prepare charts for scheduled patients
• Maintain accurate patient records and files, adhering to confidentiality and security standards
• Perform administrative tasks such as document preparation, record release, and transmission of patient information
• Collaborate with staff, doctors, and patients to ensure efficient patient flow and high-quality care
• Maintain a professional and organized front desk environment
Requirements:
• 1-2 years of administrative experience, preferably in a medical office setting
• Excellent verbal and written communication skills, with the ability to work effectively in a team environment
• Strong problem-solving, negotiation, and decision-making skills
• Proven ability to multitask, prioritize, and manage time effectively
• Working knowledge of MS Office and ability to learn new software applications
Working Conditions:
The working environment is generally favorable, with adequate lighting and temperature. This role requires the ability to work in a fast-paced environment, with minimal supervision and a high level of autonomy.
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