Restaurant Shift Leader
3 days ago
In this role, you will provide direction to crew members, ensuring that the shift prioritizes business needs, maintains high standards of cleanliness, guest service experience, speed of service, and product quality. You will also assist in training crew members on policies and procedures, emphasizing the importance of food safety, crew/guest safety, product quality, restaurant cleanliness, and exceptional guest service.
Your responsibilities will include:
- Supervising and directing crew members during shifts to ensure optimal performance and efficiency.
- Maintaining a clean and safe work environment, adhering to health and safety regulations.
- Assisting in the training of new hires, ensuring they understand company policies and procedures.
- Capturing and addressing any issues or concerns related to crew member performance or guest satisfaction.
- Coordinating with management to ensure seamless execution of daily operations.
Physical Requirements:
As a Restaurant Shift Leader at El Pollo Loco, you will be required to stand and walk for long periods, exposing yourself to heat, steam, smoke, and cold temperatures. You must have a high level of mobility and flexibility, as well as the ability to bend, reach, kneel, grasp, wipe, and scoop objects.
Qualification Standards:
To be considered for this role, you must possess the following qualifications:
- A valid ServSafe certificate.
- Be at least 18 years old.
- Possess a high school diploma or equivalent.
- Demonstrate excellent written and verbal communication skills, with proficiency in English.
- Have at least 6 months of experience working as a crew member at El Pollo Loco or 1 year of restaurant supervision experience.
- Be proficient in basic computer systems and have basic math skills.
Compensation and Benefits:
We offer competitive compensation packages, including a base salary of $45,000 per annum, as well as opportunities for advancement and professional growth within the company. Additionally, we provide a comprehensive benefits package, which includes medical, dental, and vision coverage, as well as 401(k) retirement savings plan and paid time off.
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