Help Desk Specialist II

7 days ago


Rock Island, Illinois, United States Beat Full time
Job Title: Help Desk Specialist II

Locations: Multiple Locations

Clearance: Secret

Certifications: CompTIA Security+CE

Education: N/A

Roles and Responsibilities:
  • Minimum three (3) year experience.
  • Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices.
  • Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users.
  • Coordinate with vendors to resolve problems.
  • Support server, common user applications, desktop services, and network connectivity and associated hardware.

Key Skills: Technical support, network connectivity, wireless access, computer systems, desktop support, server support, vendor coordination.



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