Senior Manager of Customer Experience
4 days ago
We are looking for a dedicated and passionate leader to join our team as Senior Manager of Customer Experience. In this role, you will be responsible for promoting a culture of authenticity, respect, dignity, and integrity within the company.
About UsSourdough & Co is a dynamic and growing organization that values excellence in customer service. We are committed to providing an exceptional experience for our customers and strive to create a positive and inclusive work environment for our employees.
The ideal candidate will have at least one year of previous experience working in a supervisory role with cash handling responsibility in the service or food industry. You should possess excellent communication skills, be able to relate well to customers and fellow coworkers, and have strong time-management and delegation skills.
Job Responsibilities- Promote a culture of authenticity, respect, dignity, and integrity within the company.
- Inspire a shared purpose and engagement among team members.
- Model a passion and commitment to continued success.
- Deliver Operational Excellence by executing quality store openings and closings, troubleshooting issues, and demonstrating pride in the store.
- Evaluate and improve financial transactions and service standards.
We offer a competitive salary of $20.50/hour + tips, which translates to approximately $43,000 - $60,000 per year based on a 40-hour workweek. This salary range takes into account the location and assumes no additional benefits. If you are a motivated and results-driven individual who shares our passion for great customer service, we encourage you to apply for this exciting opportunity.
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