Social Services Coordinator

3 weeks ago


Fort Wayne, Indiana, United States Wayne Township Trustee Office Allen County Full time
Job Summary

We are seeking a highly skilled and compassionate Case Management Professional to join our team at the Wayne Township Trustee Office Allen County. As a key member of our staff, you will be responsible for administering and processing client cases, providing excellent customer service, and working closely with utility, faith-based, and social service agencies to ensure our clients receive the support they need.

Key Responsibilities:

  • Represent the Wayne Township Trustee Office with professional and compassionate delivery of social services.
  • Maintain an excellent understanding of the Wayne Township Trustee Office Eligibility Standards and Indiana Code regarding Townships.
  • Interview clients and administer assistance (granting and denying) according to WTTO Eligibility Standards.
  • Efficient use of Township funds.
  • Maintain confidentiality.
  • Maintain a good working relationship with, and an excellent understanding of utility, faith-based, and social service agencies/organizations, and the services they provide.

Requirements:

  • Experience or degree in Social Work, Human Services, or a related field is preferred.
  • Ability to operate general office equipment.
  • Experience in word processing and messaging systems.
  • Excellent written and verbal communication skills. Ability to diplomatically interact with people with diverse cultural, financial, and educational backgrounds.
  • Ability to use basic mathematical skills (addition, subtraction, multiplication, division - including prorating) in various units of measure, using whole numbers, common fractions, decimals, and percentages.
  • Excellent organizational skills and time management skills.
  • Excellent interviewing skills.
  • Ability to work well under pressure.
  • Experience in customer service.


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