Transportation Broker

We are seeking a skilled Transportation Broker to join our team at Allen Lund Company, LLC. As a key member of our logistics team, you will be responsible for managing incoming and outgoing shipping logistics for cargo transportation carriers and shipping companies.

Your primary focus will be on performing daily check calls on loads in transit, handling customer-related issues and inquiries, and originating the necessary documentation for freight bills.

You will work closely with our customers to understand their business needs and provide solutions to their shipping challenges. Your strong communication and negotiation skills will be essential in building and maintaining relationships with carriers and customers.

Key Responsibilities:

• Contact new customers and develop relationships with existing ones
• Freight brokerage and booking loads
• Be responsible for customer acquisitions and developing profitable volume with existing and newly acquired shippers
• Build relationships with carriers and increase capacity for specific projects and lanes
• Gain up-to-date knowledge of market freight rates to determine fair prices for trucks and shippers
• Negotiate rates and recommend solutions for customers to Senior Transportation Brokers and/or management
• Deliver exceptional customer service and uphold the company standard following the company principles of Customer, Company, Office

Requirements:

• College degree highly desired or equivalent experience
• Self-motivated, enthusiastic team player who excels in a fast-paced environment
• Minimum of 3 years' experience in Freight Brokerage/customer service
• Excellent and effective communication skills
• Strong customer service orientation and excellent work ethic
• Ability to quickly process information and make decisions
• Effective negotiation and problem-solving skills, and ability to handle conflict
• Excellent time-management skills with the ability to multitask
• Highly organized and detail-oriented
• Ability to work well under pressure in a fast-paced environment

About Allen Lund Company, LLC:

We are an equal opportunity employer dedicated to diversity. Our company culture fosters personal growth and commitment both in and out of the office. We hold true the value of hiring, developing, and retaining the best employees in the industry.