Retail Store Assistant Manager

3 weeks ago


Manassas, Virginia, United States Duluth Trading Company Full time

Job Title: Retail Store Assistant Manager

Job Summary: We are seeking a highly motivated and experienced Retail Store Assistant Manager to join our team at Duluth Trading Company. As a key member of our store leadership team, you will be responsible for driving sales and profitability, leading a team of associates, and providing exceptional customer service.

Key Responsibilities:

  • Sales and Goals Achievement:
    • Lead the team in achieving sales and profitability goals by driving sales and implementing effective sales strategies.
    • Develop and implement plans to increase sales and improve customer engagement.
    • Monitor and analyze sales data to identify trends and areas for improvement.
  • Customer Service:
    • Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
    • Develop and maintain a comprehensive knowledge of Duluth Trading Company products and services.
    • Lead the team in providing excellent customer service by setting a positive example and providing feedback and coaching.
  • Human Resources/Leadership Skills:
    • Partner with the Store Manager to recruit, hire, train, and develop associates.
    • Lead the team in achieving business objectives by providing guidance, support, and resources.
    • Develop and implement plans to improve associate engagement and retention.
  • Store Operations:
    • Oversee the daily operations of the store, including inventory management, visual merchandising, and cash handling.
    • Develop and implement plans to improve store efficiency and productivity.
    • Monitor and analyze store performance data to identify trends and areas for improvement.

Requirements:

  • Education: High school diploma or equivalent required; associate's or bachelor's degree in business administration or merchandising preferred.
  • Experience: Three years of retail experience with a minimum of one year of management experience required.
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and ability to adapt to changing circumstances.

About Duluth Trading Company: Duluth Trading Company is a leading retailer of outdoor and workwear apparel and gear. We are committed to providing our customers with high-quality products and exceptional customer service. If you are a motivated and experienced retail professional looking for a challenging and rewarding opportunity, we encourage you to apply for this position.


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