Family Outreach and Community Engagement Specialist

3 weeks ago


Albuquerque, New Mexico, United States State of New Mexico Full time

Job Summary

This position is responsible for connecting assigned clients in the community with public benefits, community resources, education services, and basic needs. The Family Outreach and Community Engagement Worker will be responsible for advocacy, referrals, and follow-up to services within the community and working in coordination with community providers.

Key Responsibilities

  • Worker will receive screened out referrals of alleged child abuse and/or neglect.
  • Worker will utilize appropriate judgment in the screening process per CYFD policy and Structured Decision Making Tool (SDM) procedure, and uphold professional standards.
  • Demonstrate proficient telephone protocol.
  • Gather all relevant information by the family for appropriate screening determination.

Requirements

  • Bachelor's Degree in Social Work, Psychology, Guidance and Counseling, Education, Sociology, Criminal Justice, Criminology, and/or Family Studies/Services.
  • Two (2) years of any combination of experience including working with communities, working on health or social service related matters, social work/case management experience, behavioral health and/or health care.

Working Conditions

Office setting with extensive use of personal computer, telephone, fax, copier, and other related office equipment that involves sitting, standing, bending, reaching, etc. to include lifting up to 30 pounds.



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