Bakery Team Member

2 weeks ago

Washington DC United States Wegmans Food Markets Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Bakery team as a Bakery Department Coordinator. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring the highest quality products are prepared and presented to our customers.

Key Responsibilities
  • Product Knowledge: Possess a thorough understanding of the products offered in the department, including ingredients, preparation methods, and nutritional information.
  • Department Maintenance: Maintain the overall appearance of the department, ensuring fresh product and levels are sustained, items are well-merchandised in innovative, eye-appealing displays, and stocked in correct locations.
  • Customer Service: Proactively approach customers, assist them in locating products throughout the department, provide suggestions for meal solutions, and answer any questions they may have about products.
  • Quality Control: Understand how products look and smell at their peak of perfection, ensuring the use of production guides, job aids, core recipes, and techniques to provide a consistent and quality outcome.
  • Inventory Management: Assist in ordering and inventory processes, utilizing order guides to help control inventory and shrink.
Requirements
  • Customer Service Experience: Previous experience in customer-facing roles, providing exceptional service and resolving customer complaints.
Preferred Qualifications
  • Inventory Management Experience: Experience ordering products and controlling inventory, ensuring accurate stock levels and minimizing waste.
  • Bakery Experience: Previous experience working in a bakery environment, preparing and presenting high-quality baked goods.
About Wegmans

At Wegmans, we believe in putting our people first and offering competitive pay and a variety of benefits and perks. We're proud to offer flexibility in scheduling, allowing our employees to prioritize their individual needs while balancing the needs of our business and each department.

We're committed to providing a comprehensive benefits package, including paid time off, higher premium pay rates for working Sundays or on recognized holidays, health care benefits, a retirement plan, and more. Our goal is to support the well-being and success of every person, recognizing that each individual has unique scheduling needs.

We're a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards, and making a difference in the community. We're proud to have been recognized as one of the 100 Best Companies to Work For by FORTUNE magazine for 25 consecutive years.

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