Customer Service Representative/Project Coordinator

3 weeks ago


Fort Atkinson, Wisconsin, United States Green Bay Packaging Full time
Job Summary

We are seeking a highly skilled Customer Service Representative/Project Coordinator to join our team at Green Bay Packaging Inc. This role will be responsible for planning, directing, and coordinating activities of projects to ensure goals and objectives are accomplished within a prescribed time frame. The ideal candidate will have excellent customer service skills, strong problem-solving abilities, and the ability to work independently with a high attention to detail.

Key Responsibilities
  • Customer Service: Interact with customers regularly by phone, email, or in person to develop and maintain an excellent relationship.
  • Project Coordination: Plan, direct, and coordinate activities of projects to ensure goals and objectives are accomplished within a prescribed time frame.
  • Communication: Communicate effectively and professionally in all forms of communication with internal and external customers.
  • Inventory Management: Monitor and replenish customer inventories to level agreed upon by the customer and execute purchases of inventory.
  • Problem-Solving: Identify issues, specify resources required, evaluate solution options, communicate requirements of team members, and review open issues and action items.
Requirements
  • Education: High school diploma or GED required.
  • Experience: 2-3 years customer service experience in a related field preferred.
  • Skills: Proficiency in Microsoft Office programs, including Word, Excel, and Outlook, and Adobe Acrobat required. Intermediate computer skills and excellent verbal and written communication skills are also essential.
What We Offer

Green Bay Packaging Inc. offers a highly valued, competitive, and comprehensive compensation and benefits program. We are dedicated to true employee empowerment and long-term success.



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