High-Performance IT Systems Engineer
6 days ago
At ARSIEM Corporation, we are dedicated to delivering cutting-edge technical solutions to our government clients. As a System Administrator 3, you will play a vital role in supporting one of our clients in Annapolis Junction, MD.
About the RoleThis position involves implementing, troubleshooting, and maintaining IT systems, as well as managing IT system infrastructure and associated processes. You will provide Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis, and resolution for all client/server/storage/network devices, mobile devices, etc.
Responsibilities- Provide support for implementing, troubleshooting, and maintaining IT systems, including configuration and operation of IT systems.
- Manage daily activities, assist users in accessing and using IT systems, and provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
- Solve complex problems associated with server hardware, applications, and software integration, and optimize system operations and resource utilization.
- Fifteen (15) years of experience as a SA in programs and contracts of similar scope, type, and complexity is required.
- Bachelor's degree in a technical discipline from an accredited college or university is required.
- Five (5) years of additional SA experience may be substituted for a bachelor's degree.
This salary estimate is based on industry standards and the location of the job. We offer competitive compensation packages to attract and retain top talent.
Clearance RequirementThis position requires an active TS/SCI clearance with a polygraph. You must be a US Citizen for consideration.
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