Store Support Specialist – Boston
3 weeks ago
About Blu Dot
Blu Dot is an award-winning designer and maker of modern home furnishings. We are currently searching for a Store Support Specialist to join our dynamic and values-driven company.
Job Summary
The Store Support Specialist will create a compelling shopping and purchasing experience for Blu Dot customers through exceptional service, excellence in merchandise presentation, and cultivation of an all-inclusive, high energy store environment. The ideal candidate will be a strong and effective communicator with 1-2 years of retail or customer service experience.
Key Responsibilities
- Represent and expand the customer's connection to the Blu Dot brand through a personable and professional demeanor
- Use product information and design knowledge to demonstrate merchandise features and benefits
- Suggest additional items based on an assessment of a customer's needs
- Assist with the sales process and ensure a seamless transition as needed
- Create quotes and place orders as needed
- Assist in prospecting new customers to help grow brand awareness in the market
- Execute and maintain visual merchandising standards of the store
- Assist in seasonal floor changes including light furniture assembly and some lifting
- Utilize store supply of sales & marketing materials and distribute effectively to customers
- Maintain an accurate customer email database for communicating sales, events, and promotions
- Assist with market-specific events
- Assist the Store Manager in maintaining accurate inventory levels and performing reoccurring cycle counts
Requirements
The ideal candidate will have 1-2 years of retail or customer service experience and be a strong and effective communicator. They will also be able to rearrange furniture for sport, harbor a unique collection, and love shelter magazines, strange buildings, or flea markets.
What We Offer
Blu Dot offers a dynamic and values-driven work environment, competitive compensation, and opportunities for growth and development.
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