Patient Care Liaison

3 weeks ago


Lebanon, New Hampshire, United States Dartmouth Health Full time

Job Summary

Dartmouth Health is seeking a skilled Patient Care Representative to provide exceptional patient care and support in our medical center. As a key member of our team, you will be responsible for greeting and directing patients, visitors, and staff, while providing information and assistance as needed.

Key Responsibilities

  • Greet and welcome patients, visitors, and staff in a professional and courteous manner.
  • Monitor entry and reception areas to provide assistance and support to those in need.
  • Interact with patients and visitors who may be experiencing stress or anxiety, and refer them to appropriate resources if necessary.
  • Provide directions and information about the medical center, including clinic locations and key personnel.
  • Perform a variety of small clerical functions, such as mailings and data entry, as assigned.
  • Assist patients with mobility issues, including pushing wheelchairs and providing support as needed.

Requirements

  • High school graduate or equivalent.
  • Public contact or customer service experience preferred.
  • Previous computer experience desired.
  • Ability to work in a fast-paced environment and provide excellent customer service.

What We Offer

Dartmouth Health is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.


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