Operations Manager

20 hours ago


Blue Springs, Missouri, United States Waterway Carwash Full time
About Us

At Waterway Carwash, we are dedicated to providing our customers with a superior car wash experience. Our renowned Learn to Lead Manager Development Program is designed to equip motivated individuals with the skills and knowledge necessary to succeed in management roles.

Salary

We offer a competitive salary package that reflects your value to our organization. The estimated annual salary for this role is $61,167 in year three, based on 45 hours of work per week. Paid per hour, you can earn more by working additional hours.

Job DescriptionResponsibilities
  • Provide exceptional customer service by greeting customers positively, identifying their needs, and selling car wash services, memberships, and other offerings.
  • Lead by example in delivering outstanding customer service, addressing customer concerns, and building customer satisfaction, repeat business, and loyalty.
  • Effectively manage daily operations, including coordinating store production, staffing, and maintaining a safe, clean, and organized environment.
  • Maintain high service standards by managing quality and customer service standards, performing quality checks, and coaching team members to improve results.
  • Complete all required administrative tasks punctually and accurately, respond to customer and employee concerns, and troubleshoot equipment breakdowns or failures.
Requirements
  • A current and valid driver's license.
  • An associate's degree or above, or at least 2 years' experience in supervisory or management roles, professional sales, or military leadership.
  • Availability to work a retail schedule, including weekends and holidays, with at least 16 years of age.
Benefits

We offer a comprehensive benefits package, including:

  • Paid Time Off (PTO) - up to 12 days earned in the first year.
  • Medical Benefits, including Health, Dental, and Vision Insurance coverage starting within 60 days.
  • Long-term Investment Matching Program.
  • College Tuition Assistance Program, covering up to $4,000 in tuition expenses.
  • Referral Bonus Program.
  • Casual uniforms provided.
Why Join Us?

As a Store Manager at Waterway Carwash, you will participate in our highly structured Learn to Lead Manager Development Program, gaining hands-on experience in managing business operations and leading a team in a fast-paced outdoor environment. With opportunities for advancement and competitive compensation, this role is ideal for motivated individuals seeking to develop their management skills.



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