Resident Services Coordinator

3 weeks ago


Saratoga Springs, New York, United States EAH Full time

About the Role:

EAH Housing is seeking a Resident Services Coordinator to assist residents in connecting with existing social services provided by public agencies or private practitioners within the community. The ideal candidate will have 1-2 years of social service experience working with elderly, families, and be able to develop supportive relationships with residents and conduct regular outreach to encourage participation in resident programs.

Responsibilities:

  • Coordinates and oversees the delivery of services and program activities to residents both on and off-site.
  • Provides information, assistance, and resident services referrals and engages in follow-up.
  • Performs needs assessments to determine what types of programs and services would benefit the residents.
  • Obtains resident feedback on effectiveness and quality of programs and their delivery through an annual Resident Satisfaction Survey.
  • Develops supportive relationships with residents and conducts regular outreach to encourage participation in resident programs.

Requirements:

  • BA Degree in Social Services, Healthcare or related field, or equivalent combination of education and/or experience.
  • 1-2 years of social service experience working with elderly, families.

What We Offer:

  • Competitive salaries.
  • 403b Retirement Plan with 5% company match.
  • Go 365 Wellness Program.
  • Free Employee Medical Insurance.
  • Affordable Dental & Vision Insurance.
  • Flexible Spending Account.
  • EAP – Mental Health, Financial and Legal Services.
  • $1,500 Employee Referral Program.
  • EAH University, an in-house training program.

About EAH Housing:

EAH Housing is a nonprofit housing development and management organization that has been serving low-income families and seniors for over 50 years. We offer competitive wages, comprehensive benefits, professional development, and invest in our employees through extensive training programs.



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