IT Support Specialist

3 weeks ago


Atlanta, Georgia, United States Oldcastle Infrastructure Full time
Job Summary

We are seeking an IT Executive Support Technician to join our team at Oldcastle Infrastructure. As the first point of contact for our C-Level suite, you will be responsible for providing technical support and assistance to our employees.

Key Responsibilities:

  • Provide technical support and assistance to employees, including troubleshooting and resolving technical issues
  • Monitor and manage the ServiceNow request and incident queue
  • Implement and maintain all A/V equipment in the office
  • Provide training to employees on the proper use of A/V systems
  • Assist in the implementation and maintenance of all company A/V systems across all locations

Requirements:

  • Bachelor's degree in Information Technology or related field
  • 2-3 years of experience working in a similar IT support role
  • Experience with iOS and Android OS
  • Knowledge of Windows 7 and 10, Office 2010/2013/2016 Suite, Mobile devices, VPN, and Networking
  • Customer-focused and acts with a shared sense of urgency and priority for customer

About Oldcastle Infrastructure:

Oldcastle Infrastructure is a leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We are a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more.

What We Offer:

  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs

Equal Opportunity Employer:

Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. We are committed to diversity and inclusion in the workplace.



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