IT Support Specialist
3 weeks ago
We are seeking an IT Executive Support Technician to join our team at Oldcastle Infrastructure. As the first point of contact for our C-Level suite, you will be responsible for providing technical support and assistance to our employees.
Key Responsibilities:
- Provide technical support and assistance to employees, including troubleshooting and resolving technical issues
- Monitor and manage the ServiceNow request and incident queue
- Implement and maintain all A/V equipment in the office
- Provide training to employees on the proper use of A/V systems
- Assist in the implementation and maintenance of all company A/V systems across all locations
Requirements:
- Bachelor's degree in Information Technology or related field
- 2-3 years of experience working in a similar IT support role
- Experience with iOS and Android OS
- Knowledge of Windows 7 and 10, Office 2010/2013/2016 Suite, Mobile devices, VPN, and Networking
- Customer-focused and acts with a shared sense of urgency and priority for customer
About Oldcastle Infrastructure:
Oldcastle Infrastructure is a leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We are a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more.
What We Offer:
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
Equal Opportunity Employer:
Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. We are committed to diversity and inclusion in the workplace.
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