Patient Services Representative II

7 hours ago


Palo Alto, California, United States Sutter Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Services Representative II to join our team at Sutter Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support services.

Key Responsibilities
  • Greets and checks-in patients, verifies information, and schedules appointments
  • Updates Electronic Health Records (EHR) and facilitates intake procedures
  • Collects payments for services and ensures accurate billing
  • Communicates effectively with patients, families, and healthcare providers
  • Adheres to organizational, local, state, and federal regulations, codes, and policies
Requirements
  • HS Diploma or equivalent education/experience
  • 1 year of experience in a similar environment
  • Basic knowledge of insurance policies and procedures
  • Excellent communication and time management skills
  • Ability to work independently and as part of a team
What We Offer

As a valued member of our team, you will enjoy a comprehensive benefits package, competitive pay, and opportunities for professional growth and development.

Pay Range: $29.46 to $36.81 per hour



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