Retail Operations Manager

6 days ago


Lakewood, California, United States Premium Brands Services, LLC Full time
About Us

We are a dynamic and inclusive retail brand that empowers women of all shapes and sizes. With 120 years of history, we remain committed to our founding principles of acceptance, self-expression, and confidence.

Job Description

We are seeking an experienced Retail Operations Manager to join our team at Lane Bryant Lakewood Center in California. As a key member of our store leadership team, you will be responsible for driving operational excellence, leading by example, and setting the standard for a high-performing culture.

Your primary responsibilities will include:

  • Leading Store Activities: Embracing our diverse and inclusive culture, you will lead all activities related to providing exceptional associate and client engagement, achieving store goals, and promoting a positive work environment.
  • Managing Operational Controls: You will oversee asset protection, safety, and compliance with company policies and procedures, ensuring seamless execution of tasks and drives a high level of productivity.
  • Developing Associates: You will assist in developing internal bench strength, support onboarding experiences, and partner with the Store Manager to recognize opportunities and adjust strategies to meet business demands.

You will report to the Store Manager and be responsible for communicating clearly, fostering dialogue around solutions and continuous learning, and ensuring all communications are shared with the appropriate audience.

Requirements

To succeed in this role, you should possess:

  • Strong Communication and Customer Service Skills: Excellent communication and interpersonal skills, with the ability to articulate current trends and drive sales growth.
  • Leadership Experience: Prior management experience, preferably in specialty retail, with a proven track record of leading teams and driving results.
  • Technical Proficiency: Proficiency in computerized register systems and strong business acumen, with the ability to analyze data and make informed decisions.
  • Adaptability: A flexible schedule, including evening, weekend, and holiday shifts, with the ability to read, write, and communicate in English (and other languages desirable).
Benefits

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, as well as benefits such as medical, dental, and vision insurance, 401(k) matching, and paid time off.

About Premium Brands Services, LLC

We are committed to hiring and developing the most qualified people at all levels. We believe in equal employment opportunity and welcome applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.


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