Strategic Product Manager for Contextual Engagement

7 days ago


Bellevue, Washington, United States Disability Solutions Full time

At T-Mobile, we invest in our employees' growth and development. Our Total Rewards Package ensures that team members receive a competitive base salary, compensation package, and opportunities to build wealth through annual stock grants, employee stock purchase plans, 401(k) matching, and access to free money coaches.

The company is on a mission to become the leader in digital transformation, powered by data and AI. Join a dynamic team where your work directly impacts millions of customers and shapes the future of digital-first experiences.

We're seeking a Senior Product Manager with expertise in delivering contextual and personalized user experiences in digital environments. The ideal candidate excels at using data, technology, and AI to drive customer engagement, journey orchestration, and business impact.

Key Responsibilities
  • Define the Strategy: Identify customer needs, business goals, and technical feasibility to create impactful product roadmaps.
  • Collaborate with Cross-Functional Teams: Partner with Engineers, Designers, Researchers, Marketers, and Business teams to deliver seamless experiences.
  • Leverage Advanced Technologies: Use T-Mobile's rich customer and product data to craft real-time solutions that drive growth and customer value.
  • Drive Personalization at Scale: Lead initiatives focused on customer engagement, personalization, and journey orchestration across T-Mobile's digital platforms.

To succeed in this role, you'll need:

  • 7+ years of relevant Product Management experience.
  • Confirmed experience designing and delivering contextual, personalized experiences in digital environments.
  • A deep understanding of data-driven decision-making, AI, and machine learning applications in customer engagement.

T-Mobile offers a comprehensive benefits package, including medical, dental, and vision insurance, flexible spending accounts, 401(k) matching, and paid time off. Eligible employees can also receive mobile service discounts, pet insurance, and access to commuter programs.

As part of the T-Mobile team, you'll have opportunities for career growth and development, working alongside a talented group of professionals who share your passion for innovation and customer satisfaction. We're committed to creating an inclusive and diverse workplace culture, celebrating individual differences and promoting equal opportunities for all.



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