Housing Support Professional

4 days ago


Pittsburgh, Pennsylvania, United States Goodwill of SWPA EE Full time
Housing Support Professional Job Summary

We are seeking an experienced Housing Navigator to join our team at Goodwill of Southwestern Pennsylvania. As a Housing Navigator, you will play a vital role in helping homeless families and individuals achieve stable housing. Your responsibilities will include identifying potential housing units, documenting housing search processes, coordinating with the Goodwill housing team, and resolving housing issues in a timely and professional manner.

Key Responsibilities and Qualifications
  1. Housing Unit Identification: Build relationships with landlords and property managers to identify potential housing units for our clients.
  2. Housing Search Documentation: Document all aspects of participant housing searches, meeting deadlines as required by agency and program regulations.
  3. Collaboration and Coordination: Collaborate with the Goodwill housing team and outside providers to support participants in identifying and securing permanent housing in a timely manner.
  4. Housing Issue Resolution: Diplomatically address housing issues such as maintenance of apartments, restoration of apartments upon participant exits, tenant disputes, and landlord issues.
  5. Workshop Development: Develop and implement workshops to increase responsible tenancy and long-term stable housing among participants.
  • High School Diploma or Equivalent AND 5 years experience required. OR Associates' Degree AND 3 years experience required. OR Bachelors' Degree AND 1 year of experience required.
  • Relevant experience in working with the rental market and social service system.
  • Valid driver's license and reliable transportation.


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