Senior Voice Communications Specialist

7 days ago


Chantilly, Virginia, United States KDA CONSULTING INC Full time

About KDA Consulting

KDA Consulting Inc. is a forward-thinking, Disabled Veteran and Woman-Owned Certified Disadvantaged Small Business that excels in delivering innovative IT solutions to tackle demanding National Defense and Intelligence challenges.

Our team of experts emphasizes teamwork and focuses on achieving goals to complete deliverables efficiently, on-time, and under budget.

We are seeking a highly skilled Senior Voice Communications Specialist – Expert (Voice Engineer) to join our dynamic team.

Job Responsibilities

The ideal candidate will possess exceptional technical expertise in supporting and maintaining existing Lucent Class 5 Electronic Switching System (5ESS) Computerized Telephony System (CTS) installations.

Key responsibilities include:

  • Modifying, adding, and removing PRI TDM trunking 5ESS
  • Modifying on-net and off-net call routing in the 5ESS
  • Troubleshooting Signal System 7 (SS7) connectivity to Public Switched Telephone Network (PSTN)
  • Performing de-grow procedure to remove Remote Service Module (RSM)
  • Troubleshooting TDM PRI issues
  • Troubleshooting TDM SS7 issues
  • Troubleshooting routing with PSTN service provider

Certifications required include:

  • MCSE certification
  • A+ certification
  • Network+ certification
  • CCNA, CCNP, ITIL, CCIE, HP, MCSE, CCVP, CCDP, CATE, R&S certifications
  • Cisco Voice certifications
  • Juniper certifications
Requirements and Qualifications

The successful candidate must possess:

  • A minimum of 11 years' relevant work experience plus a bachelor's degree or 9 years' relevant work experience and a master's degree
  • Active TS/SCI + Full Scope Poly U.S. Government Security clearance
  • Exceptional interpersonal skills, especially the ability to network and establish professional relationships
  • Strong organizational skills, prioritization abilities, and a proven track record of meeting deadlines

Compensation and Benefits

We offer an estimated annual salary of $115,000, commensurate with experience, along with a comprehensive benefits package, including health insurance, retirement plan, paid time off, and opportunities for career growth and development.

Work Environment

This position requires frequent sitting, standing, and/or mobility within an office setting, as well as the ability to use hands to complete work at a workstation/computer, reach, type, and manipulate with hands, fingers, and arms; lift and/or move up to 20 pounds; talk, see, and hear.

The work environment is performed on client site in a professional office environment with moderate stress and noise levels, requiring employee to effectively use a computer, potentially for long periods of time, and accommodate potentially frequent interruptions.

We are committed to providing a safe and inclusive workplace for all employees.



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