Member Service Associate
7 days ago
As a Member Specialist at Sam's Club, you will play a vital role in ensuring our members receive exceptional service and support. This position involves maintaining the overall appearance of the store, processing member transactions, and resolving any issues that may arise.
Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Specialist. In this role, you will be responsible for providing outstanding member service, maintaining the sales floor and front end areas, and performing various administrative tasks as needed.
Key Responsibilities- Maintain a clean and organized sales floor and front end area, including restocking shelves and handling returns
- Process member transactions accurately and efficiently, including handling cash, credit card payments, and mobile payments
- Resolve member complaints and concerns in a professional and courteous manner
- Assist with opening and closing procedures, including counting tills and balancing cash registers
- Perform other duties as assigned by management
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- A strong focus on customer satisfaction and service
- The ability to work in a fast-paced environment and multitask effectively
- Basic math skills and accuracy with handling cash and operating a cash register
- A high school diploma or equivalent required; prior retail experience preferred
At Sam's Club, we offer a competitive compensation package, including:
- A starting hourly rate of $17.00 - $24.00 per hour, depending on location and experience
- Ongoing training and development opportunities to help you grow in your career
- A comprehensive benefits package, including health insurance, 401(k), and paid time off
- A discount program that allows you to shop at Sam's Club and Walmart stores at a discounted rate
Sam's Club is a subsidiary of Walmart, one of the world's largest retailers. We are committed to providing our members with an exceptional shopping experience and offering them the products and services they need to live better lives.
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