Member Service Associate

7 days ago


Decatur, Illinois, United States Wal-Mart Full time
About the Role

As a Member Specialist at Sam's Club, you will play a vital role in ensuring our members receive exceptional service and support. This position involves maintaining the overall appearance of the store, processing member transactions, and resolving any issues that may arise.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Member Specialist. In this role, you will be responsible for providing outstanding member service, maintaining the sales floor and front end areas, and performing various administrative tasks as needed.

Key Responsibilities
  • Maintain a clean and organized sales floor and front end area, including restocking shelves and handling returns
  • Process member transactions accurately and efficiently, including handling cash, credit card payments, and mobile payments
  • Resolve member complaints and concerns in a professional and courteous manner
  • Assist with opening and closing procedures, including counting tills and balancing cash registers
  • Perform other duties as assigned by management
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • A strong focus on customer satisfaction and service
  • The ability to work in a fast-paced environment and multitask effectively
  • Basic math skills and accuracy with handling cash and operating a cash register
  • A high school diploma or equivalent required; prior retail experience preferred
Benefits

At Sam's Club, we offer a competitive compensation package, including:

  • A starting hourly rate of $17.00 - $24.00 per hour, depending on location and experience
  • Ongoing training and development opportunities to help you grow in your career
  • A comprehensive benefits package, including health insurance, 401(k), and paid time off
  • A discount program that allows you to shop at Sam's Club and Walmart stores at a discounted rate
About Us

Sam's Club is a subsidiary of Walmart, one of the world's largest retailers. We are committed to providing our members with an exceptional shopping experience and offering them the products and services they need to live better lives.



  • Decatur, Illinois, United States Walmart Full time

    Job SummaryWe are seeking a detail-oriented and customer-focused Cart & Janitorial Associate to join our team at Walmart. As a key member of our Front-End Service team, you will be responsible for ensuring customers have a great first and last impression.Main Responsibilities:• Gather carts from the parking lot and operate equipment to move them to inside...


  • Decatur, Illinois, United States CEFCU Full time

    The estimated salary for this role is around $45,000 per year, depending on location and experience.Company OverviewAt CEFCU, we strive to provide exceptional member service and support. As a Member Service Representative, you will play a critical role in helping us achieve this goal.Job DescriptionWe are seeking a highly skilled and personable individual to...


  • Decatur, Illinois, United States GPM Investments LLC Full time

    Role OverviewWe are seeking a skilled Retail Sales Associate to join our dynamic team at GPM Investments LLC. As a key member of our sales floor, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.Key ResponsibilitiesCustomer Service Superstar: Greet customers...


  • Decatur, Illinois, United States Wright Tree Service Full time

    Company OverviewAt Wright Tree Service, we pride ourselves on providing top-notch arboricultural services to our clients. Our team of experienced professionals is dedicated to delivering exceptional results while ensuring the highest level of safety and customer satisfaction.CompensationThe estimated annual salary for this position is $45,000 - $65,000,...


  • Decatur, Illinois, United States Sam's Club Full time

    Job OverviewWe are seeking a skilled and enthusiastic Prepared Foods Team Member to join our team at Sam's Club. As a key member of our food service team, you will be responsible for preparing high-quality food products while maintaining exceptional customer service standards.


  • Decatur, Illinois, United States Walmart Full time

    At Sam's Club, we are committed to providing our members with the highest quality products and exceptional customer service. As a Meat Department Associate in Decatur, you will play a critical role in achieving this goal by ensuring that our meat department is well-stocked, clean, and organized.Job SummaryWe are seeking a highly motivated and...


  • Decatur, Illinois, United States Logmet Solutions Full time

    Job DescriptionLogMet Solutions is a leading provider of innovative solutions, and we are currently seeking a skilled Sales Associate Customer Service professional to join our team.Responsibilities:Respond to customer inquiries in a professional and timely manner.Resolve customer issues efficiently and effectively.Follow up on sales quotes and orders to...


  • Decatur, Illinois, United States Circle K Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Circle K. As a representative, you will be responsible for providing exceptional customer service and resolving customer issues in a prompt and courteous manner.The ideal candidate will have excellent communication skills, a strong focus on customer satisfaction, and the...

  • Pizza Crew Associate

    2 weeks ago


    Decatur, Illinois, United States Papa Murphy's Full time

    Job OverviewPapa Murphy's, a popular pizza franchise, is seeking a motivated and friendly Pizza Crew Associate to join our team. As a key member of our crew, you will be responsible for providing exceptional customer service, maintaining a clean and safe work environment, and ensuring the efficient preparation and delivery of high-quality pizzas.


  • Decatur, Illinois, United States Atlanta Postal Credit Union Full time

    Job Summary:The Atlanta Postal Credit Union is seeking a skilled Member Service Representative II to join our team. In this role, you will be responsible for providing exceptional member service, processing transactions, and promoting credit union products.About Us:Atlanta Postal Credit Union is dedicated to helping our members achieve financial success. We...


  • Decatur, Illinois, United States Ross Dress for Less Full time

    Company OverviewRoss Dress for Less is a leading off-price retailer with over 2,000 stores nationwide. We offer our customers a constant stream of high-quality brands at extraordinary savings.Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Retail Sales Team Member, you will be...

  • Bakery Team Member

    6 days ago


    Decatur, Illinois, United States Sam's Club Full time

    About the RoleWe are seeking a skilled Bakery Team Member to join our team at Sam's Club. As a key member of our bakery team, you will be responsible for preparing fresh baked items daily, ensuring high-quality products, and providing exceptional customer service.Key Responsibilities:Prepare Fresh Baked Items Daily: Operate baking equipment, follow...


  • Decatur, Illinois, United States Neimann Foods Full time

    Job OverviewWe are seeking a motivated and customer-focused Sales and Customer Service Professional to join our team at Neimann Foods. As a key member of our grocery store team, you will play a vital role in driving store sales and delivering exceptional customer experiences.About the RoleThis is an exciting opportunity for someone who enjoys working in a...


  • Decatur, Illinois, United States Walmart Full time

    Job SummaryWe are seeking a skilled and detail-oriented Facilities Maintenance Associate to join our team. In this role, you will be responsible for maintaining a safe and clean environment for members and associates by performing various tasks such as cleaning facilities, handling hazardous materials, and ensuring compliance with company safety...


  • Decatur, Illinois, United States Huddle House Full time

    Job SummaryWe are seeking a Front of House Team Member to join our team at Huddle House. As a Front of House Team Member, you will be the first point of contact for our guests and will play a crucial role in providing exceptional customer service.ResponsibilitiesWelcome guests and ensure they feel valued and comfortable throughout their dining...


  • Decatur, Illinois, United States Openwork Full time

    About the RoleWe are assisting a local client in their search to fill Part Time Food Service Associate positions in Macon, GA.Job SummaryThis role is perfect for individuals seeking part-time work with a flexible schedule. The ideal candidate will have the ability to work school hours and be available on weekends and holidays.ResponsibilitiesClean, cut, and...


  • Decatur, Illinois, United States City Center Village Full time

    About UsCity Center Village is a dynamic and growing community for seniors 55 and up, offering exceptional service and quality of life. Our mission is to provide a supportive environment where our residents can thrive.


  • Decatur, Illinois, United States Walmart Full time

    About the Job:As a Retail Team Member at Walmart, you will be responsible for ensuring that customers receive accurate and efficient service while shopping in-store. This includes processing purchases, handling returns, and answering questions about products.

  • Food Team Associate

    6 days ago


    Decatur, Illinois, United States Walmart Full time

    Job OverviewWe are seeking a skilled Food Team Associate to join our team at Walmart Supercenter #3118. As a key member of our sales floor team, you will play a vital role in ensuring excellent customer service and creating visually appealing store displays.About the RoleHourly Wage: $15-$21 per hour (actual hourly rate may vary based on location)You will be...


  • Decatur, Illinois, United States Walmart Full time

    Job SummaryWe are seeking a highly skilled Food Service Team Leader to join our team at Walmart Supercenter #1690 in Decatur, IL. As a key member of our food service team, you will be responsible for overseeing the daily operations of our food department and ensuring that we provide exceptional customer service.About the RoleThis is a full-time position with...