Outdoor Experience Ambassador

3 days ago


West Dover, United States Vail Resorts Full time
Unlock Your Potential with Vail Resorts

We are seeking a highly motivated and customer-focused Member Services Associate to join our team. As an ambassador for the My Epic Gear program, you will be responsible for delivering exceptional service to our members at our member services locations.

About the Role:

This is a unique opportunity to work in a dynamic and fast-paced environment, providing a world-class experience for our guests. You will be the face of our member services locations, answering questions, resolving issues, and ensuring that our members have an unforgettable experience.

Key Responsibilities:

  • Provide exceptional service to our members at our member services locations
  • Prepare and set up gear for upcoming reservations
  • Conduct transactions using various software programs
  • Maintain the cleanliness and organization of member-facing areas
  • Assist with inventory control and communication between departments

Requirements:

  • Excellent communication and organizational skills
  • Able to lift 50 lbs. and stand for 8 hours
  • Ability to work a flexible schedule, including weekends and holidays

Benefits:

  • Ski passes and free lessons
  • Employee discounts on lodging, food, and merchandise
  • 401(k) retirement plan and employee assistance program

About Vail Resorts:

Vail Resorts is a leading hospitality company with over 40 resorts across three continents. We pride ourselves on delivering exceptional experiences for our guests and creating opportunities for our employees to grow and develop their careers.



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