Senior Salesforce Business Analyst

3 days ago


Chicago, Illinois, United States Federal Home Loan Bank of Chicago Full time
About the Role

We are seeking a highly skilled Senior Salesforce Business Analyst to join our team at the Federal Home Loan Bank of Chicago. As a key member of our organization, you will play a critical role in driving strategic initiatives and enhancing cross-departmental collaboration.

Key Responsibilities
  • Drive critical enterprise initiatives by aligning business objectives with Salesforce capabilities.
  • Collaborate with the Salesforce Delivery Team to ensure that specialized business needs are effectively translated into Salesforce capabilities.
  • Develop and implement change management strategies to ensure smooth transitions during process improvements.
  • Evaluate business processes against industry standards and identify opportunities for improvement.
Requirements
  • Bachelor's degree or equivalent work experience.
  • 5-7 years of experience with Salesforce platforms: Sales Cloud, Marketing Cloud, and Service Cloud.
  • Platform Certifications: Salesforce Certified Business Analyst; Salesforce Certified Administrator required; Salesforce Certified Platform App Builder or Salesforce Certified Marketing Cloud Email Specialist a plus.
  • Familiarity with banking products and information technology.
  • Financial industry work experience preferred.
What We Offer

We offer a highly competitive compensation and bonus package, and access to a comprehensive benefits program designed to meet the needs of our employees. Our retirement program includes a 401(k) and pension plan. Our wellbeing program supports employees at work and in their personal lives.

We are committed to creating a workplace that is inclusive and supportive of all employees. We believe in rewarding our high-performing workforce and providing opportunities for growth and development.



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