Product Specialist

3 weeks ago

Portland, Oregon, United States Rexel Full time
Job Summary

The Product Specialist will be responsible for providing technical support and marketing for Rexel USA's Industrial and Safety Products and Services. This role will involve coordinating and implementing outside sales and marketing efforts to increase sales, gross and net profit, and exceptional customer service.

Key Responsibilities
  • Demonstrate commercial and technical acumen related to assigned technology segment(s).
  • Analyze and identify market and customer needs; design and sell solutions that maximize Rexel's Industrial & Safety Product Offerings and Services.
  • Act as Rexel's primary customer representative and liaison to initiate and develop mutually beneficial, long-term relationships with customers and potential customers.
  • Develop and manage customer relationships directly, as well as indirectly, through Account Managers and support staff, with Industrial Products and Services specifications, product pricing and product availability.
  • Manage and/or support contract negotiations and renewal, quotation process and financial/payment arrangements consistent with Rexel standards.
  • Maintain an in-depth knowledge of all of Rexel's key product lines, with a focus on abrasives, cutting tools, safety and general MRO with the desire and ability to apply knowledge to the customer's manufacturing processes.
  • Introduce new products and tools, demonstrate features advantages and benefits and answer customer questions regarding product applications.
  • Participate in product meetings, seminars, and training schools to enhance and maintain personal and product knowledge.
  • Assist branches and customers with product, technical support, and training.
  • May analyze market potential, develop an annual business plan based on market conditions, and lead execution with local technical, sales, and management team.
Requirements
  • Bachelor's degree or equivalent combination of education and experience in Engineering, Marketing, Business Administration/Mgmt.
  • 4+ years of experience.
  • An in-depth knowledge of Industrial & Safety products and product applications/solutions; product availability, channels to market, competitive products and competitors within the Industrial marketplace.
  • A valid driver's license.
Working Conditions and Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold Occasionally – up to 20%.

Exposed to bio hazardous conditions None.

Exposed to toxic or caustic chemicals which mandate attention to safety considerations None.

Exposed to electrical hazards; risk of electrical shock None.

Handles or works with potentially dangerous equipment None.

Travels to offsite locations Occasionally – up to 20%.

Sit: Must be able to remain in a stationary position Constantly – at least 51%.

Walk: Must be able to move about inside/outside office or work location Frequently – 21% to 50%.

Use hands to finger, handle or feel: Operates a computer and other office machinery Constantly – at least 51%.

Stoop, kneel, crouch, or crawl: Must be able to position ones self to maintain computers in the lab, including under desks and in the server closet Occasionally – up to 20%.

Climb or balance: Must be able to ascend/descend on a ladder Occasionally – up to 20%.

Talk, hear, taste, smell: Must be able to use senses to; effectively communicate with co-workers and clients and detect hazardous conditions Constantly – at least 51%.

Weight and Force: Up to 10 pounds Occasionally – up to 20%.

Up to 25 pounds: None.

Up to 50 pounds: None.

Up to 100 pounds: None.

More than 100 pounds: None.

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