Enrollment Services Associate
4 weeks ago
About the Role: We are seeking a highly organized and detail-oriented Enrollment Services Associate to join our team at the University of North Texas System. As a key member of our Registrar and Student Records Office, you will be responsible for providing exceptional customer service to students, faculty, and staff while maintaining the integrity and security of academic records.
Key Responsibilities:
- Collect and interpret information to provide services to students and alumni
- Process updates to the Registrar and Student Records website
- Serve as a department liaison for Paradigm vendor to ensure proper processing of diplomas
- Promote and support the Office of Student Affairs by participating in various institutional functions and organizations
- Perform other duties as assigned
Requirements:
- Bachelor's degree and one year of related experience
- Strong customer service orientation, problem-solving, and organizational skills
- Ability to prioritize and manage multiple tasks in a fast-paced environment
- Experience learning new technology
- Ability to diagnose and analyze problems to provide solutions
Preferred Qualifications:
- 3-5 years of related work experience in university regulations, policies, and procedures as well as academic record keeping
- Experience with PeopleSoft
- Experience in handling security-sensitive information
What We Offer:
- A competitive salary and benefits package
- A dynamic and supportive work environment
- Opportunities for professional growth and development
How to Apply: If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, please submit your application, including your resume and cover letter, to [insert contact information].
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