Warehouse Operations Manager

2 weeks ago


Vandalia, Ohio, United States Crocs Full time
Job Summary

We are seeking a highly skilled and experienced Warehouse Operations Manager to join our team at Crocs. As a key member of our Distribution Center, you will be responsible for executing goals and ensuring constant order flow by communicating effectively with leadership and associates.

Key Responsibilities
  • Lead Daily Operations: Conduct daily start-up meetings to communicate daily goals and special announcements to ensure a smooth and efficient workflow.
  • Master SOPs: Learn and master Standard Operating Procedures (SOPs) in various departments to optimize processes and improve productivity.
  • Customer Service: Manage customer requirements and ensure timely and accurate order fulfillment.
  • Associate Development: Conduct associate coaching and observations to monitor utilization, pace, and methods, and provide feedback to improve performance.
  • Shift Preparation: Ensure the area is ready for the next shift, and associates have returned all equipment to be charged or readied for the next shift.
Requirements
  • Experience: 4+ years of warehouse experience, with proficiency in each department, and broad distribution experience.
  • Leadership Skills: Proven ability to oversee multiple groups of associates while focusing on performance and quality metrics.
  • Communication: Experience providing directions and coaching to associates, and experience monitoring and measuring work through Warehouse Management Systems (WMS) and labor management.
What We Offer

Crocs is an Equal Opportunity Employer committed to a diverse and inclusive work environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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